What do you need to know?

Jetty Research is a provider of simple, credible and useful market research, predominantly to regionally-based companies, organisations, and councils.

As a quality supplier of both commercial and social research, our mission is "to provide information which helps businesses grow and communities prosper". This highlights our belief that research needs to be useful rather than just interesting, and that the return on research must exceed the investment. Hence all our research projects are specifically tailored to helping clients make a measurable difference to their understanding of their market (or community), their brand and/or the way they run their organisations.

Our CATI call centre specialises in high quality, cost-effective telephone surveys of 250-1000 people. We are also experienced in mail, intercept (i.e. face-to-face), and Internet polling.

Established in 2006, Jetty Research already enjoys a blue-chip list of clients from the corporate and government sectors. See “Testimonials” for some examples.

How can we help you grow your business?

Among the many and varied applications of market research, Jetty Research can help you:

• improve customer satisfaction;
• understand consumer attitudes, knowledge and behaviour;
• identify, measure and explore community and/or ratepayer issues;
• learn more about your customers - and those who should be;
• improve the efficiency of your marketing dollars;
• measure and grow the value of your brand;
• decide the feasibility of entering a new geographic market or industry sector;
• quantify and enhance employee satisfaction;
• identify new markets;
• benchmark your performance (using both financial and non-financial measures) against your peers.

A Regional Focus

Being based on the mid-north coast of NSW, we can generally offer these services at a lower cost than metropolitan research suppliers. More importantly, we understand how regional organisations and consumers think, feel and behave.

Our Commitment

We are committed at all times to ensuring our research is: