What do you need to know?

Jetty Research specialises in affordable market research for regionally-based companies, organisations, and councils.

As a quality supplier of both commercial and social research, our mission is "to provide information which helps businesses grow and communities prosper". This highlights our belief that research needs to be useful rather than just interesting, and that the return on research must well and truly exceed the investment. Hence all research activity is specifically tailored to helping clients make a measurable difference to their understanding of their market (or community), their brand and/or the way they run their organisations.

Our Coffs Harbour-based call centre, using VOIP technology, specialises in cost-effective phone surveys of 250-1000 people. We are also experienced in mail, intercept (i.e. face-to-face), and Internet polling.

Despite being a relatively new player, Jetty Research already enjoys a blue-chip list of clients from the corporate and government sectors. Referees are available upon request.

How can we help you grow your business?

Among the many and varied applications of market research, Jetty Research can help you:

• enhance your customer service;
• identify, measure and explore community and/or ratepayer issues;
• learn more about your customers - and those who should be;
• improve the efficiency of your marketing dollars;
• measure and grow the value of your brand;
• decide the feasibility of entering a new geographic market or industry sector;
• quantify and enhance employee satisfaction;
• identify new markets;
• benchmark your performance (using both financial and non-financial measures) against your peers.

A Regional Focus

Being based on the mid-north coast of NSW, we can generally offer these services at a lower cost than metropolitan research suppliers. More importantly, we understand how regional organisations and consumers think, feel and behave.

Our Commitment

We are committed at all times to ensuring our research is: